JYLAB ("the Company", Business Reg. No. 365-53-01159, South Korea) complies with the Personal Information Protection Act of Korea (PIPA) and other applicable laws, and publishes this policy to explain how user data is handled.
| Category | Items | How collected |
|---|---|---|
| Account | Name (nickname), messenger profile, email | At sign-up / channel connection |
| Health data (sensitive) | Activity records (distance, duration, heart rate), sleep, steps, weight and body composition (skeletal muscle, body-fat %), meal photos and estimated nutrition | Wearable accounts the user explicitly connects (Garmin Connect, Samsung Health / Health Connect); photos the user submits |
| Service usage | Conversation logs, access timestamps | Generated during service use |
Health data is treated as sensitive information under PIPA Article 23 and is collected only after separate, explicit consent.
The service provides general wellness information only and is not a medical device or medical service for diagnosis or treatment.
The Company delegates AI processing as below. Some processors are located overseas; users provide separate consent to cross-border transfer at sign-up.
| Processor | Delegated work | Country | Retention |
|---|---|---|---|
| Google LLC (Gemini API) | AI analysis of health data, coaching text generation | USA | Discarded immediately after processing (no-training setting) |
| Anthropic PBC (Claude API) | AI analysis of health data, coaching text generation | USA | Discarded immediately after processing (no-training setting) |
| (TBD) Cloud infrastructure provider | Data storage | Updated when confirmed | Deleted upon account closure |
Jaeyun Shim (CEO) · jaeyoon1725@gmail.com
Reporting/consultation: KISA Privacy Center (privacy.kisa.or.kr / 118), Personal Information Dispute Mediation Committee (kopico.go.kr / 1833-6972)
Changes to this policy will be announced on the website at least 7 days before taking effect.